Volvo Construction Equipment (Volvo CE), Shippensburg, Pennsylvania, has extended its lifetime frame and structure warranty to cover high-reach demolition excavators and wheeled excavators. New models covered by the warranty include the EC380EHR and EC480EHR high-reach demolition excavators and the EW180E, EW160E and the EW60E wheeled excavators. Four additional new wheeled excavator models set to debut in spring 2018 will also be covered by the warranty.
The warranty covers the frame, boom and arm of excavators for the entirety of the initial ownership period. With the extension of coverage, the warranty now covers all Volvo excavators, articulated haulers, asphalt compactors, soil compactors, front end loaders, skid steer loaders and compact track loaders.
“Thanks to our high standards, Volvo equipment is designed for unsurpassed longevity and durability. We’re confident in the quality of our machines and want to pass along that assurance to our customers,” Ray Gallant, vice president of sales support at Volvo CE, says. “That’s why we offer the industry’s most extensive coverage as standard.”
Volvo excavators have undergone bench durability and ultrasonic testing. Booms are designed with large cross sections, strength- and weight-optimized frames and swing bearings that are sealed to prevent contamination and early bearing failure. The frames are designed with high tensile steel for long service life and low risk of fatigue.
Extending the coverage of the lifetime frame and structure warranty is one way Volvo works with its customers. The recently launched ActiveCare Direct offers customers 24/7 active machine monitoring and monthly fleet use reporting. The service is available free for a year on select new machine purchases, including high-reach demolition and wheeled excavators.
For more information, visit the lifetime frame and structure warranty page at https://www.volvoce.com/united-states/en-us/services/volvo-services/uptime-services/lifetime-frame-and-structure-warranty/.
