Heil expands Northwest presence with new parts and service dealer

True North Environmental Equipment serves customers in Oregon, Washington and the Idaho panhandle.


Heil, Chattanooga, Tennessee, has added True North Environmental Equipment as a dealer in the Northwest.

True North is a refuse parts and service dealer with two locations. Headquartered in Hillsboro, Oregon, with an additional facility in Marysville, Washington, the company provides parts and service for Heil customers in Oregon, Washington and the Idaho panhandle.

"We know the Heil products very well and have had an extremely positive relationship with their sales team for many years,” says Todd Hystad, president of True North. “As parts and service is what we've always done best, it was a natural fit and we couldn't be more excited to embark on this new adventure."

"Our Hillsboro, Oregon, location is an eight-bay shop with six full-time mechanics and three full-time parts representatives,” says Gordon La Croix, operations manager for True North. “Our Marysville, Washington, center is a two-bay shop with two full-time mechanics and one dedicated parts representative.

“We offer mobile service in both our Marysville and Hillsboro locations,” he continues. “We run up and down the I-5 corridor all the time and are perfectly situated geographically to provide timely parts and service to Heil customers in our region."

Hystad says True North is preparing for the new partnership: "We've brought on additional personnel to our roster, updated our CRM system and beefed up our infrastructure to handle parts delivery service for our customers, as well.”